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Self-Service Center Please Note: It is the members full responsibility to know when monthly payments are due. Our agency/agent holds no responsibility if a member does not make their monthly payment on time and their policy is terminated by the insurance company for non payment.
All payments must be made to the insurance company. Please do not send payments to us. We do not and can not accept payments. If you are paying by check we recommend that you send payment 10 days prior to the the policy due date to avoid payment problems. We recommend setting up Automatic Bank Draft so premiums can be deducted monthly. This is the preferred method that is convenient for most people.
If your monthly payment is late, please call the following numbers immediately to avoid termination of your policy.
Members Services Need assistance on your claims, benefits and providers?
Aetna Members Claims, Explanation
of Benefits, and Providers Texas PPO member call
(866)565-1236. Florida Members call (800)435-8742 Avalon Health Care Members Claims, Explanation of Benefits, and Providers call (866)469-2347 Humana Members Claims, Explanation of Benefits, and Providers call (800)833-6917 BlueCross BlueShield of Texas Members Claims, Explanation of Benefits, and Providers call (888)697-0683 BlueCross BlueShield of Florida Members Claims, Explanation of Benefits, and Providers call (800)322-2808 BlueCross BlueShield of Florida Group PPO Dental (877)203-9921 Pre Paid (877)325-3979 Group Life (800)333-3256 CIGNA Customer Service 1(800)-244-6224
Keep us in the loop If you have questions regarding your monthly bill please contact our office first at (561)602-7038 or send an email to |