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Self-Service Center

Please Note: It is the members full responsibility to know when monthly payments are due. Our agency/agent holds no responsibility if a member does not make their monthly payment on time and their policy is terminated by the insurance company for non payment.


Billing

All payments must be made to the insurance company. Please do not send payments to us. We do not and can not accept payments. If you are paying by check we recommend that you send payment 10 days prior to the the policy due date to avoid payment problems. We recommend setting up Automatic Bank Draft so premiums can be deducted monthly. This is the preferred method that is convenient for most people. 


Late Payments

If your monthly payment is late, please call the following numbers immediately to avoid termination of your policy.

  • Aetna Members, call (866)772-3862 Payments by Credit Card
     

  • Humana Members, call Billing (800)458-1354 Payments by Check Only
     

  • BlueCross BlueShield of Texas Members, call (888)697-0683

    Payments by Check ($10.00 over the phone service fee)
     

  • CIGNA Members, call (877)484-5967 Payments by Check Only

Members Services
 

Need assistance on your claims, benefits and providers?

 

Aetna Members Claims, Explanation of Benefits, and Providers Texas PPO member call (866)565-1236. Florida Members call (800)435-8742

Aetna Small Business Group Members Services (800)217-9911
 

Humana Members Claims, Explanation of Benefits, and Providers call (800)833-6917


BlueCross BlueShield of Texas
Members Claims, Explanation of Benefits, and Providers call (888)697-0683
 

BlueCross BlueShield of Florida Members Claims, Explanation of Benefits, and Providers call (800)322-2808
 

BlueCross BlueShield of Florida Group PPO Dental  (877)203-9921 Pre Paid (877)325-3979 Group Life (800)333-3256
 

CIGNA  Customer Service 1(800)-244-6224
 

CIGNA's 24 hour health information line 1(800)-564-9286

 

Keep us in the loop

If you have questions regarding your monthly bill please contact our office first at (561)932-0660 or send an email to

info@americaninsuranceplus.com